Inside a Client Proposal: How We Found the Right Japan Cruise for a Couple Who Needed It Most
They came to us with a non-negotiable: Okinawa. One partner has Japanese heritage. The other has been hearing her father's stories about the island her whole life. Here's how we found the right cruise - and what we told them wouldn't work.
What Happened When Our Client Had to Cancel Her Alaska Cruise (And Why She Got Every Penny Back)
She had been planning her first Alaska cruise for almost a year. Then her doctor told her she needed surgery. Here's what happened next - and why she didn't lose a penny of her $7,000 investment.